Outage in Batch

Push delivery delays

Resolved Minor
July 15, 2024 - Started 5 months ago - Lasted 1 day
Official incident page

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Outage Details

We've identified an issue with one of our database system that caused significant push delivery delays of up to 20 minutes.
Components affected
Batch Push campaigns Batch In-app messaging Batch Transactional push
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/16/2024 03:55PM

This incident has been resolved.

MONITORING 5 months ago - at 07/15/2024 03:25PM

The issue has been resolved. We're still working on understanding what exactly happened and monitoring the situation.

IDENTIFIED 5 months ago - at 07/15/2024 03:22PM

We've identified an issue with one of our database system that caused significant push delivery delays of up to 20 minutes.

Latest Batch outages

Webhook delays - 11 days ago
Profile API ingestion delay - 24 days ago
Notifications, SMS, Email, API & SDK Web services down - about 1 month ago
Partial delay in the indexation of Profile data from Mobile SDKs - 2 months ago
Push campaign analytics delay - 3 months ago

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