Outage in Batch

Push delivery delays

Resolved Minor
July 15, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

Incident Report

We've identified an issue with one of our database system that caused significant push delivery delays of up to 20 minutes.
Components affected
Batch Push campaigns Batch In-app messaging Batch Transactional push
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/16/2024 03:55PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/15/2024 03:25PM

The issue has been resolved. We're still working on understanding what exactly happened and monitoring the situation.

IDENTIFIED over 1 year ago - at 07/15/2024 03:22PM

We've identified an issue with one of our database system that caused significant push delivery delays of up to 20 minutes.

Latest Batch outages

Profile updates and custom events processing delays on CEP - 10 days ago
CEP Automation triggers may stall in specific workflows - about 2 months ago
CEP & MEP Delivery Issues - 2 months ago
Delays in CEP automation triggers (Push, Email & SMS) - 2 months ago
Open Push Event Indexing Issue on CEP Platform - 2 months ago

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