Outage in Batch
Dashboard is partially unavailable
Resolved Major
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Outage Details
We are encountering some connectivity issues with our dashboard web service.
Our team is working on a resolution.
Components affected
Batch Main dashboardLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/20/2024 03:03PM
The dashboard is now fully operational. This incident has been resolved.
MONITORING
about 1 year ago - at 09/20/2024 01:36PM
Due to a component experiencing a spike in usage, we experienced a partial service outage.
During the duration of the incident:
- The Dashboard was partially unavailable. About 10% of the requests failed, retrying worked in some cases.
- The Campaign Stats API was temporarily unavailable.
- All other components (delivery, SDK, APIs) functioned as expected.
The issue has been resolved by allocating additional hardware resources to this component.
IDENTIFIED
about 1 year ago - at 09/20/2024 12:57PM
We are encountering some connectivity issues with our dashboard web service.
Our team is working on a resolution.
Latest Batch outages
CEP Automation triggers may stall in specific workflows - about 1 month ago
CEP & MEP Delivery Issues - about 1 month ago
Delays in CEP automation triggers (Push, Email & SMS) - about 2 months ago
Open Push Event Indexing Issue on CEP Platform - about 2 months ago
Dashboard unreachable - 3 months ago
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