Outage in Batch
Dashboard is partially unavailable
Resolved Major
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Outage Details
Components affected
Batch Main dashboardLatest Updates ( sorted recent to last )
The dashboard is now fully operational. This incident has been resolved.
Due to a component experiencing a spike in usage, we experienced a partial service outage.
During the duration of the incident:
- The Dashboard was partially unavailable. About 10% of the requests failed, retrying worked in some cases.
- The Campaign Stats API was temporarily unavailable.
- All other components (delivery, SDK, APIs) functioned as expected.
The issue has been resolved by allocating additional hardware resources to this component.
We are encountering some connectivity issues with our dashboard web service.
Our team is working on a resolution.
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