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The indexation is fully operational since October 30, 2024, at 16:35 GMT+2. This incident is resolved.
The fix has been released, and since 16:35 GMT+2, the delayed native and custom installation data have been indexed. No data was lost.
Our team continues to monitor the situation.
We are experiencing a partial delay in the indexation of native & custom installation data on our push platform.This means that Push campaigns and recurring automation targeting is performed on older data (14:25 GMT+2) and does not reflect the latest changes. No information is lost during this delay.
Trigger automations and In-Apps are not affected.
Our team is working on a resolution.
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