Outage in Batch
Image loading issues
Resolved MajorIncident Report
We're currently experiencing intermittent errors with our image loading system.
The impact is two fold:
* some campaigns cannot be created correctly due to image loading failures, affecting both the main dashboard and the editorial dashboards.
* some transactional push notifications containing images cannot be sent correctly due to image loading failures.
This issue started on June 20th at 17:00 CET.
Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/28/2025 09:52AM
This incident has been resolved.
MONITORING
10 months ago - at 06/27/2025 10:18AM
A fix has been implemented. We haven't observed any new issues for the past two hours and will continue to monitor the situation closely.
IDENTIFIED
10 months ago - at 06/26/2025 04:26PM
We're still observing intermittent image loading errors, though at a significantly reduced rate compared to the last 24 hours. The last reported error occurred at 15:00 CET.
Our team continues to actively work on implementing a permanent fix.
IDENTIFIED
10 months ago - at 06/26/2025 08:31AM
We're currently experiencing intermittent errors with our image loading system.
The impact is two fold:
* some campaigns cannot be created correctly due to image loading failures, affecting both the main dashboard and the editorial dashboards.
* some transactional push notifications containing images cannot be sent correctly due to image loading failures.
This issue started on June 20th at 17:00 CET.
Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause.
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