Outage in Bazaarvoice

Partial Outage for some Legacy PRR Content Displays

Resolved Minor
August 31, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Bazaarvoice has identified an issue that is causing an outage of some legacy PRR client displays on our C3 cluster. A root cause has been determined and a fix is being deployed for all affected clients. Our team is monitoring until resolution. We will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: Thursday, Aug 31 2023 5:00PM CST
Components affected
Bazaarvoice Content Submission Bazaarvoice Content Display
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/31/2023 08:29PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 08/31/2023 07:49PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/31/2023 04:40PM

Bazaarvoice has identified an issue that is causing an outage of some legacy PRR client displays on our C3 cluster. A root cause has been determined and a fix is being deployed for all affected clients. Our team is monitoring until resolution. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:
Thursday, Aug 31 2023
5:00PM CST

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