Outage in Bentley Systems
iTwin Experience - Login Issue
Resolved MajorIncident Report
Summary AI Generated
Bentley Systems' iTwin Experience suffered a major login incident on June 17, 2026, lasting approximately 4.3 hours. Users experienced difficulty accessing the site and using certain features during this period. The incident was resolved and service returned to normal at 07:58 UTC.
Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/17/2026 07:58AM
This incident has been resolved and iTwin Experience is now working normally.
Thank you for your cooperation.
INVESTIGATING
5 days ago - at 06/17/2026 07:41AM
Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
INVESTIGATING
5 days ago - at 06/17/2026 06:12AM
Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
INVESTIGATING
5 days ago - at 06/17/2026 03:44AM
Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
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