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Outage in Big Cartel

Big Cartel Storefronts and Admins are unavailable

Resolved Major
November 03, 2020 - Started over 5 years ago - Lasted over 1 year
Official incident page

Incident Report

We are currently investigating an incident causing Big Cartel storefronts and admins to be unavailable. Our team is working hard to get to the root of the problem. Thanks so much for hanging in there while we work on this!
Latest Updates ( sorted recent to last )
MONITORING over 5 years ago - at 11/03/2020 12:55AM

We've isolated the issue and a fix has been pushed, so storefronts and admins should be back online. We will continue to monitor closely for any other hiccups in service, though. Thanks so much for your patience while we worked on this issue!

INVESTIGATING over 5 years ago - at 11/03/2020 12:20AM

We are currently investigating an incident causing Big Cartel storefronts and admins to be unavailable. Our team is working hard to get to the root of the problem. Thanks so much for hanging in there while we work on this!

Latest Big Cartel outages

Image Upload Issues in the Admin - almost 3 years ago
Page loading problems - over 3 years ago
Image upload issues - about 4 years ago
SSL certificates not generating - about 4 years ago

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