Minor
May 4, 2026
May 2026: Canvas users - access issues
Detected
May 4, 2026 1:03 PM EDT
·
Resolved
May 4, 2026 3:09 PM EDT
·
Duration
about 2 hours
Some Canvas users experienced access issues to bigideasmath.com due to single sign-on problems, affecting the Big Ideas Math website and authentication system. The incident was investigated in partnership with Instructure and was resolved after 2.1 hours when the issue was narrowed down to one specific district for direct remediation.