Outage in BigCommerce

Email Delivery Issues

Resolved Minor
March 23, 2022 - Started over 3 years ago - Lasted 6 days
Official incident page

Incident Report

BigCommerce engineers are currently investigating an issue with our email delivery system. We will provide an update shortly.
Components affected
BigCommerce Store Transactional Email

Need to monitor BigCommerce outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/23/2022 08:06PM

BigCommerce engineers have processed the email backlog and continue to monitor the issue. We will provide updates as they come through.

MONITORING over 3 years ago - at 03/23/2022 06:45PM

BigCommerce engineers have implemented a fix and are monitoring the results. We will continue monitoring the issue.

INVESTIGATING over 3 years ago - at 03/23/2022 06:20PM

BigCommerce engineers are currently investigating an issue with our email delivery system. We will provide an update shortly.

Latest BigCommerce outages

Merchants can't login to their Control Panel - about 16 hours ago
Search Issues - 7 days ago
Intermittent Availability Issues - 10 days ago
SMS 2FA Disruption Due to Twilio Outage - 11 days ago
Issues with completing checkout - 17 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook