Outage in BigCommerce

Duplicate out of stock notification emails

Resolved Minor
February 14, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Need to monitor BigCommerce outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BigCommerce, and never miss an outage again.
Start Free Trial

Outage Details

BigCommerce engineers are currently investigating an issue with a subset of stores receiving duplicate Out of Stock notification emails.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/14/2023 05:15PM

This incident has been resolved.

MONITORING almost 2 years ago - at 02/14/2023 04:37PM

BigCommerce engineers have implemented a fix and are monitoring the issue.

IDENTIFIED almost 2 years ago - at 02/14/2023 03:51PM

BigCommerce engineers have identified root cause and are working on a fix.

INVESTIGATING almost 2 years ago - at 02/14/2023 03:08PM

BigCommerce engineers are currently investigating an issue with a subset of stores receiving duplicate Out of Stock notification emails.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime