Outage in BigCommerce

Checkout issues

Resolved Major
July 02, 2024 - Started 3 months ago - Lasted 29 minutes
Official incident page

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Outage Details

BigCommerce engineers have identified an issue impacting the payment processsing functionality on the platform. We will keep you informed with updates as they become available.
Components affected
BigCommerce Payments
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/02/2024 02:27AM

This incident has been resolved

IDENTIFIED 3 months ago - at 07/02/2024 02:16AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 07/02/2024 02:07AM

We are continuing to investigate the issue.

INVESTIGATING 3 months ago - at 07/02/2024 02:00AM

BigCommerce engineers have identified an issue impacting the payment processsing functionality on the platform. We will keep you informed with updates as they become available.

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