Outage in BigCommerce

Intermittent Availability Issues

Resolved Minor
September 18, 2024 - Started 9 days ago - Lasted 41 minutes
Official incident page

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Outage Details

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
Components affected
BigCommerce Storefront
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 09/18/2024 10:09PM

BigCommerce Engineers identified an issue affecting a subset of stores beginning at 21:22 UTC and ending at 21:32 UTC. A fix was implemented and all systems are operational.

IDENTIFIED 9 days ago - at 09/18/2024 09:41PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 days ago - at 09/18/2024 09:28PM

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

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