Outage in BigCommerce

B2B Edition Buyer Portal issue

Resolved Minor
March 20, 2025 - Started about 1 month ago - Lasted 38 minutes
Official incident page

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Outage Details

BigCommerce engineers are investigating an issue which is impacting multiple B2B Edition Buyer Portal functions, including login and add to cart.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2025 02:52PM

BigCommerce engineers observed an issue with B2B Edition Buyer Portal starting around 13:00 UTC which caused certain assets to fail. The issue was resolved at 14:37 UTC and the B2B Edition Buyer Portal is fully operational.

IDENTIFIED about 1 month ago - at 03/20/2025 02:39PM

BigCommerce engineers have identified the issue and implemented a fix. We will continue to provide updates as they come in.

INVESTIGATING about 1 month ago - at 03/20/2025 02:17PM

BigCommerce engineers are investigating an issue which is impacting multiple B2B Edition Buyer Portal functions, including login and add to cart.

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