Outage in BigCommerce

Intermittent Availability Issues

Resolved Minor
March 25, 2025 - Started 8 days ago - Lasted 23 minutes
Official incident page

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Outage Details

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 03/25/2025 05:57PM

BigCommerce engineers observed an availability issue with a subset of stores beginning at approximately 17:27 UTC affecting API, storefront, and control panel requests. The issue was resolved at 17:46 UTC and all services are fully operational.

MONITORING 8 days ago - at 03/25/2025 05:49PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 days ago - at 03/25/2025 05:35PM

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

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