Outage in BigCommerce
B2B Custom Checkout and Required Form Fields
Resolved Minor
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Outage Details
We are currently investigating an issue affecting B2B Custom Checkout. Customers are unable to proceed with checkout when required custom form fields are present. Our engineering team has identified recent changes that may be related and is actively working on a fix. We will provide updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 09/12/2025 10:50PM
Commerce engineers have resolved the issue with Required Form Fields impacting B2B Custom Checkout.
IDENTIFIED
27 days ago - at 09/12/2025 10:27PM
Commerce engineers have identified a potential solution and are actively working on resolving the issue.
INVESTIGATING
28 days ago - at 09/12/2025 09:49PM
We are continuing to investigate this issue.
INVESTIGATING
28 days ago - at 09/12/2025 09:48PM
We are currently investigating an issue affecting B2B Custom Checkout. Customers are unable to proceed with checkout when required custom form fields are present. Our engineering team has identified recent changes that may be related and is actively working on a fix. We will provide updates as they become available.
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