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BigCommerce engineers observed an availability issue with a subset of stores beginning at approximately 15:58 UTC affecting API, storefront, and control panel requests. The issue was resolved at 16:44 UTC and all services are fully operational.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
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