Outage in BigCommerce
Missing Data in Analytics Reports
Resolved MinorIncident Report
BigCommerce engineers have mitigated the issue affecting visit tracking, and new visit processing has returned to normal.
We have identified an impacted period where some visit data was not recorded. Visit reports and Conversion reports may show incomplete data for the affected time window.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 05/22/2026 02:04PM
This incident has been resolved.
MONITORING
14 days ago - at 05/22/2026 02:03PM
BigCommerce engineers have mitigated the issue affecting visit tracking, and new visit processing has returned to normal.
We have identified an impacted period where some visit data was not recorded. Visit reports and Conversion reports may show incomplete data for the affected time window.
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