Outage in Bigleaf Networks

Bigleaf technical support phone provider issues

Resolved Minor
April 15, 2021 - Started over 4 years ago - Lasted 12 months
Official incident page

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Outage Details

We are experiencing some issues with our phone system provider that may cause difficulty in contacting Bigleaf Technical Support. Inbound calls to our main phone numbers at (888) 244-3133 and (503) 985-8298 may be affected. If you are experiencing this, please email our Support team at support@bigleaf.net. Our team is monitoring the emails, ticket requests, and voicemails. If you are experiencing an urgent issue please contact us immediately via email and we will contact you as soon as possible. Future updates will be posted here. Thanks for your patience!
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 04/15/2021 09:22PM

The incident occurring with our phone system provider has been resolved. Calls to our main phone numbers at (888) 244-3133 and (503) 985-8298 are operating as expected. We will be monitoring in order to ensure stability.

The Bigleaf Support line is available for you at this time.

Thank you again.

IDENTIFIED over 4 years ago - at 04/15/2021 08:40PM

We are experiencing some issues with our phone system provider that may cause difficulty in contacting Bigleaf Technical Support. Inbound calls to our main phone numbers at (888) 244-3133 and (503) 985-8298 may be affected.

If you are experiencing this, please email our Support team at support@bigleaf.net. Our team is monitoring the emails, ticket requests, and voicemails. If you are experiencing an urgent issue please contact us immediately via email and we will contact you as soon as possible.

Future updates will be posted here.

Thanks for your patience!

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