Outage in Bigleaf Networks

Bigleaf Support Line Issues

Resolved Major
May 20, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing some issues with our phone system provider that may cause difficulty in contacting Bigleaf Technical Support. Inbound calls to our main phone numbers at (888) 244-3133 and (503) 985-8298 may be affected. If you are experiencing this, please email our Support team at support@bigleaf.net. Our team is monitoring the emails, ticket requests, and voicemails. If you are experiencing an urgent issue please contact us immediately via email and we will contact you as soon as possible. Future updates will be posted here. Thanks for your patience!
Components affected
Bigleaf Networks Other
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/20/2024 10:05PM

Our phone service provider has resolved the issue and inbound call service is functioning normally. We apologize for any inconvenience.

INVESTIGATING 7 months ago - at 05/20/2024 08:32PM

We are experiencing some issues with our phone system provider that may cause difficulty in contacting Bigleaf Technical Support. Inbound calls to our main phone numbers at (888) 244-3133 and (503) 985-8298 may be affected.

If you are experiencing this, please email our Support team at support@bigleaf.net. Our team is monitoring the emails, ticket requests, and voicemails. If you are experiencing an urgent issue please contact us immediately via email and we will contact you as soon as possible.

Future updates will be posted here.

Thanks for your patience!

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