Outage in BILL

TECHOPS-59568 - BILL front page can fail to load

Resolved Minor
December 09, 2022 - Started about 2 years ago - Lasted about 7 hours
Official incident page

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Outage Details

Start Time: December 9, 2022 11:51 AM Pacific Time Zone End Time: N/A Description: BILL landing page fails to load Status: The issue has been identified. We are working on a resolution. As a workaround users can login via https://login.us.bill.com
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/10/2022 02:59AM

Start Time: December 9, 2022 11:51 AM Pacific Time Zone
End Time: December 9, 2022 12:31 PM Pacific Time Zone
Description: BILL landing page fails to load

Status: We have seen no further occurrences of the issue. We are now closing this matter.

MONITORING about 2 years ago - at 12/09/2022 08:57PM

Start Time: December 9, 2022 11:51 AM Pacific Time Zone
End Time: December 9, 2022 12:31 PM Pacific Time Zone
Description: BILL landing page fails to load

Status: Functionality has been restored. We are now monitoring the service.

IDENTIFIED about 2 years ago - at 12/09/2022 08:21PM

Start Time: December 9, 2022 11:51 AM Pacific Time Zone
End Time: N/A
Description: BILL landing page fails to load

Status: The issue has been identified. We are working on a resolution. As a workaround users can login via https://login.us.bill.com

Latest BILL outages

INC-868 - Service Disruption - about 1 month ago
INC-719 - Users seeing blank screen on login - 7 months ago
Incident 363 - Intermittent issues with loading and slowness - over 1 year ago
SRE-11362 - Users may encounter spinner when accessing login page - over 1 year ago
INFRA-12311 - Intermittent login slowness into application - over 1 year ago

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