Outage in BILL

TECHOPS-59568 - BILL front page can fail to load

Resolved Minor
December 09, 2022 - Started almost 3 years ago - Lasted about 7 hours
Official incident page

Incident Report

Start Time: December 9, 2022 11:51 AM Pacific Time Zone End Time: N/A Description: BILL landing page fails to load Status: The issue has been identified. We are working on a resolution. As a workaround users can login via https://login.us.bill.com

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/10/2022 02:59AM

Start Time: December 9, 2022 11:51 AM Pacific Time Zone
End Time: December 9, 2022 12:31 PM Pacific Time Zone
Description: BILL landing page fails to load

Status: We have seen no further occurrences of the issue. We are now closing this matter.

MONITORING almost 3 years ago - at 12/09/2022 08:57PM

Start Time: December 9, 2022 11:51 AM Pacific Time Zone
End Time: December 9, 2022 12:31 PM Pacific Time Zone
Description: BILL landing page fails to load

Status: Functionality has been restored. We are now monitoring the service.

IDENTIFIED almost 3 years ago - at 12/09/2022 08:21PM

Start Time: December 9, 2022 11:51 AM Pacific Time Zone
End Time: N/A
Description: BILL landing page fails to load

Status: The issue has been identified. We are working on a resolution. As a workaround users can login via https://login.us.bill.com

Latest BILL outages

INC-1492 - Application Unavailable - 7 days ago
INC-1241 Overview Page On International Receivables Accounts Unavailable - 6 months ago
INC-868 - Service Disruption - about 1 year ago
INC-719 - Users seeing blank screen on login - over 1 year ago
Incident 363 - Intermittent issues with loading and slowness - about 2 years ago

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