Outage in BILL
SRE-7816 - Increase in service load affecting Multi Factor Authentication
Resolved MajorIncident Report
Start Time: September 28, 2022 9:54 AM Pacific Time Zone
End Time: N/A
Description: Increase in service load affecting Multi Factor Authentication
Status: Our team is currently investigating and working to quickly resolve an issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 09/29/2022 06:54PM
Start Time: September 28, 2022 9:54 AM Pacific Time Zone
End Time: September 28, 2022 2:10 PM Pacific Time Zone
Description: Increase in service load affecting Multi Factor Authentication and Intelligent Virtual Assistant
Status: The issue is now resolved. We appreciate your patience during this incident.
MONITORING
about 3 years ago - at 09/28/2022 09:41PM
Start Time: September 28, 2022 9:54 AM Pacific Time Zone
End Time: September 28, 2022 2:10 PM Pacific Time Zone
Description: Increase in service load affecting Multi Factor Authentication and Intelligent Virtual Assistant
Status: Functionality has been restored. We are now monitoring the service.
IDENTIFIED
about 3 years ago - at 09/28/2022 05:57PM
Start Time: September 28, 2022 9:54 AM Pacific Time Zone
End Time: N/A
Description: Increase in service load affecting Multi Factor Authentication and Intelligent Virtual Assistant
Status: The cause of the issue has been identified and we are actively working on a resolution.
INVESTIGATING
about 3 years ago - at 09/28/2022 05:25PM
Start Time: September 28, 2022 9:54 AM Pacific Time Zone
End Time: N/A
Description: Increase in service load affecting Multi Factor Authentication
Status: Our team is currently investigating and working to quickly resolve an issue.
Latest BILL outages
INC-1492 - Application Unavailable - 7 days ago
INC-868 - Service Disruption - about 1 year ago
INC-719 - Users seeing blank screen on login - over 1 year ago
Incident 363 - Intermittent issues with loading and slowness - about 2 years ago
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