Outage in Billie

Issues with capturing a small subset of authorizations

Resolved Minor
October 02, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We identified an Issue that affects authorizations for the German, Austrian and Finnish market which leads to a small subset of these authorizations not being captured. The team is implementing a fix.
Components affected
Billie Order API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/02/2025 07:26PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/02/2025 05:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 10/02/2025 04:18PM

We identified an Issue that affects authorizations for the German, Austrian and Finnish market which leads to a small subset of these authorizations not being captured. The team is implementing a fix.

Latest Billie outages

Major outage of BNPL product - over 2 years ago
Static apps reduced availability - over 3 years ago

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