Outage in Billie

Issues with capturing a small subset of authorizations

Resolved Minor
October 02, 2025 - Started 13 days ago - Lasted about 3 hours
Official incident page

Incident Report

We identified an Issue that affects authorizations for the German, Austrian and Finnish market which leads to a small subset of these authorizations not being captured. The team is implementing a fix.
Components affected
Billie Order API
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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/02/2025 07:26PM

This incident has been resolved.

MONITORING 13 days ago - at 10/02/2025 05:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 10/02/2025 04:18PM

We identified an Issue that affects authorizations for the German, Austrian and Finnish market which leads to a small subset of these authorizations not being captured. The team is implementing a fix.

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