Outage in Billie
Delayed Payment Allocation for SEK Transactions
Minor
August 17, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
We are investigating a delay in allocating some incoming SEK payments to customer accounts, which may cause affected invoices to appear as outstanding even though payment was sent.
Latest Updates ( sorted recent to last )
IDENTIFIED
about 3 hours ago - at 08/19/2026 06:51AM
We are still waiting for a statement and resolution from our banking provider. Billie has temporarily paused dunning reminders for the Swedish market while we await further information.
IDENTIFIED
2 days ago - at 08/17/2026 01:48PM
The issue has been identified as an incident of a third-party in our core-banking setup
INVESTIGATING
2 days ago - at 08/17/2026 12:22PM
We are investigating a delay in allocating some incoming SEK payments to customer accounts, which may cause affected invoices to appear as outstanding even though payment was sent.
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