Outage in Billie

Order placement via merchant dashboard is failing

Resolved Major

February 12, 2026 - Started about 21 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Billie Merchant Portal Billie Merchant Portal API

Latest Updates ( sorted recent to last )

RESOLVED about 16 hours ago - at 02/12/2026 01:46PM

This incident has been resolved.

MONITORING about 19 hours ago - at 02/12/2026 11:20AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 21 hours ago - at 02/12/2026 09:37AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 21 hours ago - at 02/12/2026 08:47AM

We are currently investigating this issue.

Latest Billie outages

Issues with capturing a small subset of authorizations - 4 months ago

Major outage of BNPL product - almost 3 years ago

Static apps reduced availability - almost 4 years ago

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