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Outage in Billie

Checkout widget not properly loading

Resolved Major
February 16, 2026 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue related to our checkout widget preventing customers to check out with Billie
Components affected
Billie Checkout Widget
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/16/2026 01:36PM

This incident has been resolved.

MONITORING 2 months ago - at 02/16/2026 11:18AM

The system was rolled back to a previous state and we are monitoring the results

INVESTIGATING 2 months ago - at 02/16/2026 10:58AM

We are currently investigating an issue related to our checkout widget preventing customers to check out with Billie

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