Outage in Bitdefender GravityZone
Communication Delay between GravityZone Cloud and Endpoints
Resolved MinorIncident Report
Summary AI Generated
Bitdefender GravityZone experienced communication delays between the cloud console and managed endpoints for 1.5 hours. Customers observed endpoints incorrectly appearing offline in the console and delays in policy changes and task assignments, despite endpoints actually being online. The issue was resolved after implementing a fix and monitoring for stability.
We are aware of an issue affecting the communication between GravityZone and managed endpoints.
Some customers may notice delays in communications between endpoints and GravityZone resulting in some endpoints appearing offline in the console, even though they are online. Additionally, configuration policy changes and tasks assigned to endpoints may experience time delays.
Our teams are working on a fix.
Components affected
Bitdefender GravityZone GravityZone -> Endpoint CommunicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/05/2026 05:58PM
This incident has been resolved.
MONITORING
5 days ago - at 05/05/2026 05:17PM
A fix has been implemented for the issue affecting communication between GravityZone and managed endpoints. We are currently monitoring to ensure stability of the solution and to confirm all services are now operating normally.
IDENTIFIED
5 days ago - at 05/05/2026 04:30PM
We are aware of an issue affecting the communication between GravityZone and managed endpoints.
Some customers may notice delays in communications between endpoints and GravityZone resulting in some endpoints appearing offline in the console, even though they are online. Additionally, configuration policy changes and tasks assigned to endpoints may experience time delays.
Our teams are working on a fix.
Latest Bitdefender GravityZone outages
Communication Delay between GravityZone Cloud and Endpoints - about 1 month ago
Single Sign-On Incident on GravityZone Cloud - about 2 months ago
Single Sign-On performance degradation - 3 months ago
Performance degradation in certain areas of GravityZone - 4 months ago
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