Outage in Bitso

Wallet & Card tabs unavailable

Resolved Major
February 15, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We have an ongoing issue displaying the Card & Wallet tab. Our engineering team is working on fixing this issue as soon as possible.
Components affected
Bitso App 📱

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/15/2024 10:31PM

This incident has been resolved.

MONITORING almost 2 years ago - at 02/15/2024 10:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 02/15/2024 09:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 02/15/2024 09:57PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 02/15/2024 09:56PM

We have an ongoing issue displaying the Card & Wallet tab. Our engineering team is working on fixing this issue as soon as possible.

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