Outage in Bitso

Delays on MXN deposits

Resolved Minor

March 02, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently facing delays for SPEI Transactions. Our engineering team is already working on it and we will keep you posted. Rest assured, your funds will remain secure at all times. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/. --------------------------------------------------------------- Estamos experimentando demoras en depósitos de MXN. Nuestro equipo de ingeniería se encuentra trabajando para resolver la situación a la brevedad. Queremos asegurarte que tus fondos están seguros. Lamentamos los inconvenientes que esto pueda ocasionar.

Components affected

Bitso SPEI Deposits and withdrawals

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/02/2026 03:40PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/02/2026 03:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 03/02/2026 02:52PM

We are currently facing delays for SPEI Transactions. Our engineering team is already working on it and we will keep you posted.

Rest assured, your funds will remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

---------------------------------------------------------------

Estamos experimentando demoras en depósitos de MXN. Nuestro equipo de ingeniería se encuentra trabajando para resolver la situación a la brevedad.

Queremos asegurarte que tus fondos están seguros. Lamentamos los inconvenientes que esto pueda ocasionar.

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