This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently facing delays for SPEI Transactions. Our engineering team is already working on it and we will keep you posted.
Rest assured, your funds will remain secure at all times.
If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.
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Estamos experimentando demoras en depósitos de MXN. Nuestro equipo de ingeniería se encuentra trabajando para resolver la situación a la brevedad.
Queremos asegurarte que tus fondos están seguros. Lamentamos los inconvenientes que esto pueda ocasionar.
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