Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Bitso

Disruption to Crypto Deposits and Address Generation

Resolved Minor
March 02, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified a technical issue that is preventing many users from completing crypto deposits. What began as a localized error for specific assets has grown into a broader issue affecting multiple cryptocurrencies. This is currently impacting deposit functionality and the creation of new network addresses for our users. Rest assured, your funds will remain secure at all times. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/. ---------------------------------- Hemos identificado un problema técnico que impide a muchos usuarios completar sus depósitos de criptomonedas. Lo que comenzó como un error localizado para activos específicos se ha convertido en un problema más amplio que afecta a múltiples criptomonedas. Actualmente, esto está afectando a la funcionalidad de los depósitos y a la creación de nuevas direcciones de red para nuestros usuarios. Tenga la seguridad de que sus fondos permanecerán seguros en todo momento. Si necesita más ayuda, póngase en contacto con nuestro equipo de atención al cliente en https://support.bitso.com/.

Need to monitor Bitso outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 03/03/2026 02:59AM

This incident has been resolved.

IDENTIFIED 4 days ago - at 03/03/2026 01:31AM

We have identified a technical issue that is preventing many users from completing crypto deposits. What began as a localized error for specific assets has grown into a broader issue affecting multiple cryptocurrencies. This is currently impacting deposit functionality and the creation of new network addresses for our users.

Rest assured, your funds will remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

----------------------------------

Hemos identificado un problema técnico que impide a muchos usuarios completar sus depósitos de criptomonedas. Lo que comenzó como un error localizado para activos específicos se ha convertido en un problema más amplio que afecta a múltiples criptomonedas. Actualmente, esto está afectando a la funcionalidad de los depósitos y a la creación de nuevas direcciones de red para nuestros usuarios.

Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.

Si necesita más ayuda, póngase en contacto con nuestro equipo de atención al cliente en https://support.bitso.com/.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook