Outage in Bitso

Crypto Tab currently unavailable

Resolved Major

January 20, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a technical issue impacting the crypto tab. We apologize for any inconvenience this may cause and appreciate your patience. Rest assured, your funds remain secure at all times. We will keep you updated as soon as the issue is resolved. Thank you for your understanding. --------------------------------------------- Actualmente estamos investigando un problema técnico que afecta la pestaña de criptomonedas. Lamentamos cualquier inconveniente que esto pueda ocasionar y agradecemos su paciencia. Tenga la seguridad de que sus fondos permanecerán seguros en todo momento. Lo mantendremos informado tan pronto como se resuelva el problema. Gracias por su comprensión.

Components affected

Bitso App 📱

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/20/2025 09:09PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 01/20/2025 08:50PM

We are continuing to investigate this issue.

---------------------------------------------

Continuamos investigando este problema.

INVESTIGATING about 1 year ago - at 01/20/2025 07:45PM

We are currently investigating a technical issue impacting the crypto tab.

We apologize for any inconvenience this may cause and appreciate your patience.

Rest assured, your funds remain secure at all times.

We will keep you updated as soon as the issue is resolved.

Thank you for your understanding.

---------------------------------------------

Actualmente estamos investigando un problema técnico que afecta la pestaña de criptomonedas.

Lamentamos cualquier inconveniente que esto pueda ocasionar y agradecemos su paciencia.

Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.

Lo mantendremos informado tan pronto como se resuelva el problema.

Gracias por su comprensión.

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