Outage in Bitso
COP deposits degraded performance
Resolved MinorIncident Report
Our provider for Colombian Pesos (COP) is currently experiencing intermittencies with their services. This may result in errors when you try to make a COP deposit.
Our team is actively monitoring the situation and working closely with our provider to resolve this issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience. We will provide another update as soon as the service is restored.
Thank you for your understanding.
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Nuestro proveedor para Pesos Colombianos (COP) actualmente está experimentando intermitencias en sus servicios. Esto podría resultar en errores al intentar realizar un depósito en COP.
Nuestro equipo está monitoreando activamente la situación y trabajando en estrecha colaboración con nuestro proveedor para resolver este problema lo antes posible.
Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su paciencia. Proporcionaremos otra actualización tan pronto como se restablezca el servicio.
Gracias por su comprensión.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/19/2025 05:14PM
This incident has been resolved.
If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.
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Este incidente ha sido resuelto.
Si necesitas ayuda, por favor, contacta a nuestro equipo de Soporte al Cliente en https://support.bitso.com/.
MONITORING
10 months ago - at 06/19/2025 04:32PM
A fix has been implemented and we are monitoring the results.
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Se ha implementado una solución y estamos monitoreando los resultados.
INVESTIGATING
10 months ago - at 06/19/2025 03:42PM
Our provider for Colombian Pesos (COP) is currently experiencing intermittencies with their services. This may result in errors when you try to make a COP deposit.
Our team is actively monitoring the situation and working closely with our provider to resolve this issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience. We will provide another update as soon as the service is restored.
Thank you for your understanding.
----------------------------------
Nuestro proveedor para Pesos Colombianos (COP) actualmente está experimentando intermitencias en sus servicios. Esto podría resultar en errores al intentar realizar un depósito en COP.
Nuestro equipo está monitoreando activamente la situación y trabajando en estrecha colaboración con nuestro proveedor para resolver este problema lo antes posible.
Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su paciencia. Proporcionaremos otra actualización tan pronto como se restablezca el servicio.
Gracias por su comprensión.
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