Outage in Bitso

BRL Withdrawals (PIX) service degraded

Resolved Minor
September 23, 2025 - Started 22 days ago - Lasted 36 minutes
Official incident page

Incident Report

An issue has been identified with one of our service providers as they are having a degraded performance for PIX at this moment, withdrawals using PIX might have a degraded performance on creating and completing. we apologize for the inconvenience. -------------------------------------------- Foi identificada uma falha com um dos nossos prestadores de serviços, pois eles estão com um desempenho prejudicado para o PIX neste momento. Os levantamentos usando o PIX podem ter um desempenho prejudicado na criação e conclusão. Pedimos desculpas pelo inconveniente.
Components affected
Bitso PIX
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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 09/23/2025 10:02PM

This incident has been resolved.

IDENTIFIED 22 days ago - at 09/23/2025 09:41PM

An issue has been identified with one of our service providers as they are having a degraded performance for PIX at this moment, withdrawals using PIX might have a degraded performance on creating and completing.

we apologize for the inconvenience.

--------------------------------------------

Foi identificada uma falha com um dos nossos prestadores de serviços, pois eles estão com um desempenho prejudicado para o PIX neste momento. Os levantamentos usando o PIX podem ter um desempenho prejudicado na criação e conclusão.

Pedimos desculpas pelo inconveniente.

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