Outage in Bitso

Service Interruption: ARS Deposits and Withdrawals

Resolved Major
November 20, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a service interruption affecting Argentine Peso (ARS) deposits and withdrawals. Our engineering teams have been alerted and are actively investigating the root cause of this issue. We understand the inconvenience this causes and are working with the highest priority to restore full functionality as quickly as possible. Thank you for your patience. --------------------- Estamos experimentando una interrupción del servicio que afecta a los depósitos y retiros en Peso Argentino (ARS). Nuestros equipos de ingeniería han sido alertados y están investigando activamente la causa raíz de este problema. Comprendemos los inconvenientes que esto ocasiona y estamos trabajando con la máxima prioridad para restablecer la funcionalidad completa tan pronto como sea posible. Gracias por su paciencia.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 11/20/2025 01:41PM

We are pleased to confirm that the issue affecting Argentine Peso (ARS) deposits and withdrawals has been resolved.

The interruption was traced back to our external service provider. Following their fix, all related operations have resumed full functionality. You may now proceed with your ARS deposits and withdrawals as normal.

We apologize for any inconvenience this temporary outage may have caused. Thank you for your continued patience.

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Nos complace confirmar que el problema que afectaba a los depósitos y retiros en Peso Argentino (ARS) ha sido resuelto.

La interrupción se originó en nuestro proveedor de servicios externo. Tras la implementación de su solución, todas las operaciones han reanudado su funcionalidad completa. Ya puede proceder con sus depósitos y retiros en ARS con normalidad.

Lamentamos cualquier inconveniente que esta interrupción temporal haya podido causar. Gracias por su continua paciencia.

INVESTIGATING 9 days ago - at 11/20/2025 01:29PM

We are currently experiencing a service interruption affecting Argentine Peso (ARS) deposits and withdrawals.

Our engineering teams have been alerted and are actively investigating the root cause of this issue. We understand the inconvenience this causes and are working with the highest priority to restore full functionality as quickly as possible.

Thank you for your patience.

---------------------

Estamos experimentando una interrupción del servicio que afecta a los depósitos y retiros en Peso Argentino (ARS).

Nuestros equipos de ingeniería han sido alertados y están investigando activamente la causa raíz de este problema. Comprendemos los inconvenientes que esto ocasiona y estamos trabajando con la máxima prioridad para restablecer la funcionalidad completa tan pronto como sea posible.

Gracias por su paciencia.

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