Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Bitso

Delayed deposit notifications - Impacting Business Clients only

Resolved Minor
January 22, 2026 - Started 3 months ago - Lasted about 12 hours
Official incident page

Incident Report

On Wednesday, Jan 21st between 19:39 and 22:20 CST, a configuration issue prevented some system notifications and API updates for deposit statuses. During this window, webhook triggers and API status updates may have been delayed or missed. All funds and operations are safe and were processed correctly. We are currently recovering and resending the missing messages to ensure your system records are complete. We will provide an update as soon as we have more information. Thank you for your patience. ----------------------- El miércoles 21 de enero, entre las 19:39 y las 22:20 CST, un problema de configuración impidió el envío de algunas notificaciones del sistema y actualizaciones de la API para los estados de depósitos. Durante este periodo, los webhooks y las actualizaciones de estado en la API pudieron presentar retrasos o fallas. Todos los fondos y operaciones están seguros y se procesaron correctamente. Actualmente estamos recuperando los mensajes faltantes para reenviarlos y asegurar que los registros en sus sistemas estén completos. Proporcionaremos una actualización en cuanto tengamos más información. Agradecemos su paciencia.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/23/2026 04:15AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 01/22/2026 04:13PM

On Wednesday, Jan 21st between 19:39 and 22:20 CST, a configuration issue prevented some system notifications and API updates for deposit statuses.

During this window, webhook triggers and API status updates may have been delayed or missed.

All funds and operations are safe and were processed correctly. We are currently recovering and resending the missing messages to ensure your system records are complete.

We will provide an update as soon as we have more information. Thank you for your patience.

-----------------------

El miércoles 21 de enero, entre las 19:39 y las 22:20 CST, un problema de configuración impidió el envío de algunas notificaciones del sistema y actualizaciones de la API para los estados de depósitos.

Durante este periodo, los webhooks y las actualizaciones de estado en la API pudieron presentar retrasos o fallas.

Todos los fondos y operaciones están seguros y se procesaron correctamente. Actualmente estamos recuperando los mensajes faltantes para reenviarlos y asegurar que los registros en sus sistemas estén completos.

Proporcionaremos una actualización en cuanto tengamos más información. Agradecemos su paciencia.

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook