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Outage in Bitso

Bitso account creation services

Resolved Major
February 05, 2026 - Started about 2 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Our registration service is currently experiencing an interruption affecting all new user sign-ups. We have identified the cause as a recent system change and are actively working to revert it and restore full functionality. We apologize for the delay. ------------------------------- Nuestro servicio de registro está experimentando una interrupción que afecta la creación de nuevas cuentas. Hemos identificado que la causa se debe a un cambio reciente en el sistema y estamos trabajando activamente para revertirlo y restablecer la funcionalidad completa. Lamentamos los inconvenientes.

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Latest Updates ( sorted recent to last )
RESOLVED 19 minutes ago - at 02/05/2026 10:24PM

This incident has been resolved.

MONITORING about 2 hours ago - at 02/05/2026 09:04PM

A fix has been implemented and we are currently monitoring the results to ensure that the registration service is functioning correctly. We appreciate your patience during this process.

-------------------------

Se ha implementado una corrección y actualmente estamos monitoreando los resultados para asegurar que el servicio de registro funcione correctamente. Agradecemos su paciencia durante este proceso.

IDENTIFIED about 2 hours ago - at 02/05/2026 08:17PM

Our registration service is currently experiencing an interruption affecting all new user sign-ups. We have identified the cause as a recent system change and are actively working to revert it and restore full functionality. We apologize for the delay.

-------------------------------

Nuestro servicio de registro está experimentando una interrupción que afecta la creación de nuevas cuentas. Hemos identificado que la causa se debe a un cambio reciente en el sistema y estamos trabajando activamente para revertirlo y restablecer la funcionalidad completa. Lamentamos los inconvenientes.

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