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Outage in Bitso

Delays with SPEI MXN transactions

Resolved Minor
April 06, 2026 - Started 21 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible. We apologize for any inconvenience this may cause. ------------------------------------------ Actualmente estamos investigando un problema que está causando retrasos en todas las transacciones de MXN (depósitos y retiros vía SPEI). Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restablecer el procesamiento normal lo antes posible. Lamentamos cualquier inconveniente que esto pueda causar.

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/07/2026 02:14AM

This incident has been resolved.

IDENTIFIED 21 days ago - at 04/07/2026 12:44AM

We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible.

We apologize for any inconvenience this may cause.

------------------------------------------

Actualmente estamos investigando un problema que está causando retrasos en todas las transacciones de MXN (depósitos y retiros vía SPEI). Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restablecer el procesamiento normal lo antes posible.

Lamentamos cualquier inconveniente que esto pueda causar.

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