Outage in Blackbaud

Active Issue Alert – Blackbaud Luminate Online® - #000594207

Resolved Minor
March 19, 2025 - Started 30 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue causing some customers to experience an error when attempting to view some TeamRaiser gifts or participants. Our engineers are working to diagnose the issue and resolve it for you as quickly as possible.
Components affected
Blackbaud Luminate Online
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 03/19/2025 04:20PM

Our engineers have resolved an issue causing admins to receive an error when viewing TeamRaiser participants and gifts. We recommend that you logout of your Luminate Online site and log back in to view the participant or gift again. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 30 days ago - at 03/19/2025 03:38PM

We have identified an issue causing some customers to experience an error when attempting to view some TeamRaiser gifts or participants. Our engineers are working to diagnose the issue and resolve it for you as quickly as possible.

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