Blackbaud's JustGiving service experienced login and functionality errors that prevented some customers from accessing or using features within the platform. The incident lasted 42 minutes while engineers diagnosed and worked to resolve the issue. The service was fully restored and the incident was resolved.
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We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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