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Outage in Blackbaud

Active Issue Alert – Luminate Online - #000696575

Resolved Minor
October 07, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Blackbaud's Luminate Online experienced a 2.9-hour incident where a subset of customers encountered errors when submitting forms. The engineering team investigated and resolved the issue, restoring full service. No further action is required from affected customers.

We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
Components affected
Blackbaud Luminate Online

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/07/2026 12:08PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 4 days ago - at 10/07/2026 11:40AM

We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.

INVESTIGATING 4 days ago - at 10/07/2026 09:20AM

We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.

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