Outage in Blackbaud
Active Issue Alert – Blackbaud University - #000683956
Resolved MinorIncident Report
Summary AI Generated
A subset of Blackbaud customers experienced issues accessing Blackbaud University (learn.blackbaud.com) beginning July 16, 2026. Engineers identified the root cause on July 17 and worked toward a resolution over the following days. The incident was fully resolved on July 20, 2026, after approximately 89 hours of impact.
We are aware of an issue impacting a subset of customers when attempting to access Blackbaud University at LEARN.BLACKBAUD.COM ; Our engineers are investigating this issue and next update will be tomorrow by 5PM ET.
Components affected
Blackbaud .comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 07/20/2026 02:23PM
This incident has been resolved.
IDENTIFIED
3 days ago - at 07/17/2026 08:35PM
We are aware of an issue impacting a subset of customers when attempting to access Blackbaud University at LEARN.BLACKBAUD.COM ; Our engineers have identified the cause and are working on a solution to this issue, the next update will be Monday 7/20 by Noon ET.
INVESTIGATING
4 days ago - at 07/16/2026 09:33PM
We are aware of an issue impacting a subset of customers when attempting to access Blackbaud University at LEARN.BLACKBAUD.COM ; Our engineers are investigating this issue and next update will be tomorrow by 5PM ET.
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