Blackbaud Education Management Solutions experienced intermittent 403 errors affecting core functionality, preventing some users from navigating the platform. A page reload served as a temporary workaround during the disruption. The incident lasted approximately 1.4 hours before engineers resolved it.
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This incident has been resolved.
We are investigating reports of users intermittently receiving 403 errors while navigating through the solution. Reloading the page often allows the user to continue working once a 403 error is received. Our engineers are investigating the issue so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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