Outage in Blackboard

Connect is experiencing a reporting issue with SMS messages.

Resolved Minor
February 22, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Connect is experiencing a reporting issue with SMS messages. The messages are sending as expected but the status is not being reported accurately. The team is investigating.
Components affected
Blackboard Connect - Connect 5
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/22/2023 04:09PM

Reporting for Connect SMS messages is now behaving as expected. The messages continue to send appropriately and the status shows the correct information. We apologize for any inconvenience.

INVESTIGATING over 1 year ago - at 02/22/2023 02:24PM

Connect is experiencing a reporting issue with SMS messages. The messages are sending as expected but the status is not being reported accurately. The team is investigating.

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