Outage in Blackboard
Blackboard SaaS - Reporting Data Issue on Upgraded Gov Cloud Sites
Minor
September 05, 2025 - Started about 6 hours ago
Official incident page
Official incident page
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Outage Details
It has been discovered that a subset of Gov Cloud sites recently upgraded to the new SaaS infrastructure are experiencing issues with their reporting data. The issue appears to be isolated to a specific group of upgraded sites. Engineering teams are actively investigating to identify the root cause and implement a resolution.
Components affected
Blackboard Learn – AWS Gov Cloud (US)Latest Updates ( sorted recent to last )
INVESTIGATING
about 6 hours ago - at 09/05/2025 03:19PM
It has been discovered that a subset of Gov Cloud sites recently upgraded to the new SaaS infrastructure are experiencing issues with their reporting data. The issue appears to be isolated to a specific group of upgraded sites. Engineering teams are actively investigating to identify the root cause and implement a resolution.
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