Outage in Blackboard

Anthology Illuminate: Data Q&A currently unavailable

Resolved Minor
September 05, 2025 - Started 22 days ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing issues with Data Q&A across all regions. This feature is currently not functioning, and this issue manifests as the tool appearing to be “loading” indefinitely. Our team is actively investigating and working to resolve the issue and restore full functionality. We appreciate your patience and apologize for any inconvenience this may cause.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 09/08/2025 04:49PM

This incident has been resolved.

IDENTIFIED 21 days ago - at 09/05/2025 02:06PM

We have identified it as a problem with our technology provider, and we are working with them. We will keep you updated as soon as we have more information and a timeline.

INVESTIGATING 22 days ago - at 09/05/2025 10:55AM

We are currently experiencing issues with Data Q&A across all regions. This feature is currently not functioning, and this issue manifests as the tool appearing to be “loading” indefinitely. Our team is actively investigating and working to resolve the issue and restore full functionality. We appreciate your patience and apologize for any inconvenience this may cause.

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