Outage in Bloomerang

Investigating slow response times in Bloomerang reporting tool

Resolved Minor
July 31, 2024 - Started 5 months ago - Lasted about 21 hours
Official incident page

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Outage Details

We’re currently experiencing degraded performance issues with our reporting tool. Some users may see some reports taking longer to run than is typical. We are currently investigating this issue and will provide frequent updates here as we work to mitigate slow response times.
Components affected
Bloomerang Reporting
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/01/2024 01:51PM

This incident has been resolved.

MONITORING 5 months ago - at 07/31/2024 08:56PM

A fix has been implemented to resolve the slowness issue and we are monitoring results. We apologize for any inconvenience this issue may have caused.

INVESTIGATING 5 months ago - at 07/31/2024 06:13PM

We have begun to see performance improvements for many users affected by this issue. Some users may still see some reports taking longer to run than is typical.

Our team is continuing to investigate this issue and we will continue to provide updates as information becomes available.

INVESTIGATING 5 months ago - at 07/31/2024 05:08PM

Our team is continuing to investigate reports of degraded performance with Reporting. We will provide an update as more information becomes available.

INVESTIGATING 5 months ago - at 07/31/2024 04:30PM

We’re currently experiencing degraded performance issues with our reporting tool. Some users may see some reports taking longer to run than is typical. We are currently investigating this issue and will provide frequent updates here as we work to mitigate slow response times.

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