Outage in Bloomerang

Intermittent errors with Mailchimp integration

Resolved Minor
October 02, 2024 - Started 8 months ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating intermittent errors with our Mailchimp email integration. Some customers see "Something Got Tangled" pages when viewing their Mailchimp Settings page. We apologize for any performance degradation customers may experience and will provide an update as soon as more information becomes available.
Components affected
Bloomerang Integrations
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 10/04/2024 06:03PM

This incident has been resolved.

MONITORING 8 months ago - at 10/03/2024 02:31PM

A fix has been implemented and we are monitoring results.

IDENTIFIED 8 months ago - at 10/03/2024 12:10AM

Additional work has been completed to improve performance of the Mailchimp integration. Our team will be monitoring the integration and provide updates tomorrow morning.

IDENTIFIED 8 months ago - at 10/02/2024 07:48PM

Our team has implemented a temporary fix to improve the performance of the Mailchimp integration. Some customers may still see "Something got tangled" pages when accessing their Mailchimp settings until we implement a permanent solution.

INVESTIGATING 8 months ago - at 10/02/2024 06:22PM

We are currently investigating intermittent errors with our Mailchimp email integration. Some customers see "Something Got Tangled" pages when viewing their Mailchimp Settings page.

We apologize for any performance degradation customers may experience and will provide an update as soon as more information becomes available.

Latest Bloomerang outages

Issue with Sending Emails - about 1 month ago
Phone Support Outage - about 2 months ago

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