Outage in Blue Canvas
Salesforce delays due to Winter '20 release
Resolved Minor
September 06, 2019 - Started over 6 years ago
Official incident page
Official incident page
Incident Report
We are investigating performance problems with sandboxes that were upgraded to Winter '20 (47.0) this weekend. On affected orgs, the Salesforce Metadata API becomes unresponsive to retrieval requests, causing inbound sync delays and timeouts in Blue Canvas.
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Latest Updates ( sorted recent to last )
RESOLVED
over 6 years ago - at 09/11/2019 08:34AM
This incident has been resolved.
MONITORING
over 6 years ago - at 09/09/2019 02:25PM
As of Monday, the majority of sandboxes are performing normally, but we still see isolated delays. Please reach out to us if you are affected.
INVESTIGATING
over 6 years ago - at 09/06/2019 07:16PM
We are investigating performance problems with sandboxes that were upgraded to Winter '20 (47.0) this weekend. On affected orgs, the Salesforce Metadata API becomes unresponsive to retrieval requests, causing inbound sync delays and timeouts in Blue Canvas.
Latest Blue Canvas outages
Deployment Requests failing to package - 2 months ago
Branches not syncing - 3 months ago
Database issues - about 1 year ago
Files tab not working in deployment requests - about 1 year ago
Internal Server Outage - over 1 year ago
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