Outage in BlueOptima

SaaS Server Outage

Resolved Minor
October 30, 2021 - Started about 3 years ago
Official incident page

Need to monitor BlueOptima outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BlueOptima, and never miss an outage again.
Start Free Trial

Outage Details

During a regular weekend maintenance activity on the BlueOptima SaaS servers, there was a DB outage that lasted about an hour (14:30 UTC to 15:30 UTC). Due to this, the communication between the Integrators and the SaaS server was disrupted. The way the system is designed is that if the Integrator is unable to communicate with the SaaS server for more than 30 minutes, the Integrator automatically shuts down. As the SaaS server outage lasted for more than 30 minutes, it caused Integrators across clients to go offline.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/15/2021 06:12AM

During a regular weekend maintenance activity on the BlueOptima SaaS servers, there was a DB outage that lasted about an hour (14:30 UTC to 15:30 UTC). Due to this, the communication between the Integrators and the SaaS server was disrupted. The way the system is designed is that if the Integrator is unable to communicate with the SaaS server for more than 30 minutes, the Integrator automatically shuts down. As the SaaS server outage lasted for more than 30 minutes, it caused Integrators across clients to go offline.

Latest BlueOptima outages

Service degradation - 3 months ago
BI Data Set Refresh Failure - over 2 years ago
High API Failure Rate (UIX) - over 2 years ago
BI dataset Refresh Failure - over 2 years ago
Outage - about 3 years ago

Be the first to know when BlueOptima and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE