Outage in Bonterra & NGP
Apricot & ETO: General Slowness and Performance Issues
Resolved MinorIncident Report
We are actively investigating an issue that is causing general slowness and performance delays throughout the Apricot & ETO applications. This is a top priority and we are working to resolve as soon as possible. Please continue to monitor this page for further updates.
Next update will be posted no later than 12:45 PM ET.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/17/2026 08:37PM
The incident has been successfully resolved.
MONITORING
5 days ago - at 08/17/2026 05:22PM
We have implemented a fix and have completed testing. While the issue has been addressed, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
INVESTIGATING
5 days ago - at 08/17/2026 04:47PM
We are continuing our review to identify the root cause impacting Apricot & ETO general slowness and performance delays. This is a top priority and we are working to resolve as soon as possible. Please continue to monitor this page for further updates.
Next update will be posted at approximately 1:15 PM ET, if not sooner.
INVESTIGATING
5 days ago - at 08/17/2026 04:24PM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 08/17/2026 04:15PM
We are actively investigating an issue that is causing general slowness and performance delays throughout the Apricot & ETO applications. This is a top priority and we are working to resolve as soon as possible. Please continue to monitor this page for further updates.
Next update will be posted no later than 12:45 PM ET.
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