Outage in Box
[Major] Issues with generating Content Preview
Resolved Minor
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Outage Details
We are currently investigating an issue where users are experiencing a degraded previewing experience. Our team has identified the root cause of this issue and we are working on recovery of the impacted service.
Components affected
Box PreviewLatest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 11/16/2022 04:02PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 11/16/2022 07:45AM
We are continuing to monitor for any further issues.
MONITORING
almost 3 years ago - at 11/16/2022 06:16AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 3 years ago - at 11/16/2022 04:10AM
We are continuing to investigate this issue.
INVESTIGATING
almost 3 years ago - at 11/16/2022 03:13AM
We are continuing to investigate this issue.
INVESTIGATING
almost 3 years ago - at 11/16/2022 01:01AM
We are currently investigating an issue where users are experiencing a degraded previewing experience. Our team has identified the root cause of this issue and we are working on recovery of the impacted service.
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